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87db FAQ — All Your Questions, Answered in One Place

From registration and payments to bonuses and Sports Betting — straightforward answers to common questions, all in one place. Find what you need in minutes.

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Topics Covered in the 87db FAQ

Answers to all your questions are organized in the sections below.

Registration & Account

This section covers everything you need to know about registering on 87db, verifying your account, updating your information, and deleting your account.

Deposits & Withdrawals

Detailed rules, timelines, and troubleshooting for deposits and withdrawals across all payment methods — including Mobile Pay, Nagad, and Rocket.

Bonuses & Offers

This section provides clear answers to all your questions about welcome bonuses, reload bonuses, cashback, and VIP benefits terms and conditions.

Sports Betting

Live betting, understanding odds, canceling bets, and what happens when a match is canceled — answers to all common questions about cricket and football betting.

Security & Privacy

Learn about account security, password reset, two-factor authentication, and how your personal information is kept safe.

Mobile App

Everything you need to know about downloading and installing the Android and iOS apps, fixing login issues, and updating the app — all in this section.

FAQs by Category

All Your 87db Questions, Answered

Select a category from the tabs below or search for your question directly.

Account & Registration 8 Questions

Signing up with 87db is quick and easy. On the registration page Enter your mobile number, preferred username, and password. You'll receive an OTP on your phone — verify it and your account is ready. The whole process takes under 2 minutes. Each mobile number can only be used for one account.

Go to Account Settings → "Verification" and upload a photo of your National ID or passport. Verification is usually completed within 24 hours. Small withdrawals are possible without verification, but KYC is mandatory for larger amounts.

To change your name, contact our support team and submit a valid ID. Changing your mobile number also requires a support request with verified details. For security reasons, these changes are processed manually.

On the login page, Click the "Forgot password?" link. Enter your registered mobile number to receive an OTP. Use the OTP to set a new password. The whole process takes no more than 3 minutes.

No. Under 87db's rules, each person may only operate one account. Attempting to create multiple accounts may result in all accounts being permanently closed and any balances forfeited.

Five consecutive incorrect password attempts will temporarily lock your account for 30 minutes. If your account has been permanently closed due to a policy violation, email support@87db.biz with your ID and a description of the issue for a prompt resolution.

You must be at least 18 years old to register on 87db. Age verification is required during KYC. Accounts belonging to users under 18 are not permitted and will be closed if discovered.

To close your account, use the "Close Account" option in Settings or email our support team. Make sure to withdraw any remaining balance before closing. A temporary self-exclusion option is also available for responsible gaming purposes.
Deposits & Withdrawals 8 Questions

87db supports deposits via Mobile Pay, Nagad, Rocket, DBBL Mobile Banking, and direct bank transfer. Mobile banking deposits are typically credited within 1–5 minutes. For more details, Payments Page see here.

The minimum deposit is ৳300 and the maximum per transaction is ৳50,000. The daily maximum is ৳2,00,000. Higher limits apply for VIP members. Amounts may vary slightly depending on the payment method.

First, wait 30 minutes. If it's still not credited, contact support with the transaction ID and a screenshot. Deposits are usually manually verified and credited within 2 hours. If sent to the wrong number, the process may take longer.

Withdrawal requests are typically processed within 1–3 hours. During peak times, it may take up to 12 hours. Verified accounts receive faster service. Slight delays may occur between midnight and 6 AM.

87db does not charge any fees for mobile banking withdrawals via Mobile Pay, Nagad, or Rocket. However, transaction fees from the payment provider may apply. A service fee may be deducted for bank transfers.

Go to the Cashier section, select the "Voucher" tab, and enter your voucher code. If the code is valid, the balance will be credited instantly. For more details about vouchers, Voucher page see here.

You can cancel a withdrawal request before processing begins. Go to the Cashier section and click the "Cancel" button next to the pending request. Once processing has started, the request can no longer be cancelled.

No. Per our security policy, withdrawals can only be sent to the mobile number or verified bank account registered to your 87db account. Transfers to third-party numbers are not permitted, and any such attempt may result in account suspension.
Bonuses & Promotions 6 Questions

Make your first deposit after registering on 87db and you'll automatically receive a 100% welcome bonus — up to ৳10,000. No bonus code required. For more details, Bonus page see here.

The welcome bonus has a 10x turnover requirement, meaning you need to wager 10 times the bonus amount before withdrawing. For example, a ৳1,000 bonus requires ৳10,000 in bets. Your bonus balance will remain locked until the turnover is fully met.

Every Monday, a set percentage of the previous week's net losses is credited back as cashback. The cashback rate ranges from 5% to 15% and varies based on your VIP tier. There are no turnover requirements on cashback.

The welcome bonus turnover must be completed within 30 days of the credit being issued, or the bonus will be forfeited. Reload bonuses are typically valid for 7 days. The expiry period for each bonus is clearly stated at the time of claiming.

Yes, 87db has a referral program. Share your referral code — when a new member registers using that code and makes their first deposit, you'll receive a bonus. Check your current referral bonus amount in the account dashboard.

Yes. When a bonus offer appears at the time of deposit, you can choose "No thanks" or "Continue without bonus." Depositing without a bonus means there are no turnover requirements, and you can withdraw at any time.
Sports Betting 6 Questions

87db offers betting on cricket, football, tennis, basketball, volleyball, kabaddi, and more. Special odds are available for popular cricket and football matches in Bangladesh. To view details, Sports Betting page see here.

Live betting lets you place bets at real-time odds while a match is in progress. Odds update every few seconds, and you can make informed decisions using live statistics and scorecards. A stable internet connection ensures the best experience.

If a match is cancelled or abandoned, the full stake is generally refunded. If a match is cut short due to rain or other reasons, the result is determined according to the applicable rules. Rules for specific sports On the Sports Betting page Full details are provided.

Pre-match bets generally cannot be cancelled once confirmed. However, some markets offer a "Cash Out" feature that lets you close your bet at its current value during the match, helping you lock in a profit or limit a loss. Cash Out may not be available in all markets.

The minimum bet is ৳50 and the maximum single bet is ৳50,000. Limits may vary by market and event. Higher limits apply for VIP members. Separate limits are in place for parlay bets.

87db uses decimal odds. Payout = Bet × Odds. For example, a ৳1,000 bet at odds of 2.5 returns ৳2,500 (profit of ৳1,500). Odds change based on market demand and statistics.
Security & Privacy 5 questions

87db is a licensed online gaming platform that meets international standards. User data and funds are protected through SSL encryption, two-factor authentication, and regular security audits. To learn more, About Us see here.

Go to Account Settings → "Security" and enable "Two-Step Verification". You can set up 2FA using an OTP sent to your mobile number or via Google Authenticator. Once enabled, every login will require an extra verification step, making your account significantly more secure.

No. Your personal information is never sold or shared with third parties. Information may only be disclosed to relevant authorities when required by law. For more details, see our Privacy Policy Read.

Change your password immediately and log out of all devices. Then email us at support@87db.biz with full details. Our security team will investigate promptly and take the necessary action.

Financial transactions on public Wi-Fi can be risky. Using mobile data or your own network is always the safest option. If you must use a public network, keep a VPN active and log out when you're done.
Mobile App 5 questions

Download the 87db app directly from our Download Page for both Android and iOS versions. Do not download from third-party sites, as those apps may be fake or harmful.

Go to Settings → Security → enable "Install from Unknown Sources". Open the downloaded APK file and install it. Once done, disable that setting again for security. On Android 8 and above, the app will request the specific permission directly.

First, force-close the app and reopen it. Check your internet connection. Clear the app cache (Settings → Apps → 87db → Clear Cache). If the problem persists, uninstall the app and install the latest version.

The 87db app offers push notifications, faster loading, biometric login, and offline features. While the website has full functionality, app users also get exclusive app-only bonuses. The app is the best experience for mobile users.

Some features may not work on older versions, and there may be security risks. When a new update is available, you can update through the app or from the Download Page to get the latest update. We always recommend using the most recent version.

87db FAQ — Why This Page Is Useful

87db is one of Bangladesh's most popular online gaming and Sports Betting platforms. Thousands of members log in every day to bet, deposit, withdraw, and enjoy various promotional offers. Naturally, a lot of questions come up — especially for new members.

This 87db FAQ page is designed to help you resolve issues on your own without needing to contact support. Everything from registration and payments to bonus terms and Sports Betting rules is covered in clear, straightforward English.

What new players on 87db should know first

  • Only one account can be created per mobile number
  • Get an automatic 100% bonus on your first deposit
  • Deposits via Mobile Pay, Nagad, and Rocket are credited within 1–5 minutes
  • Withdrawals can only be made to your own registered number
  • KYC verification increases your withdrawal limits and processing speed
  • App-exclusive bonuses are available on the mobile app

Please Note: The amounts and terms mentioned on this FAQ page are subject to change. For the latest information, check the relevant page or get in touch with our support team.

Play Responsibly

87db believes gaming is entertainment — not a source of income. We take responsible gaming seriously. You can set your own deposit limits, take a temporary break, or activate self-exclusion at any time. For more information, Responsible Gaming page see here.

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If you can't find your answer in the FAQ, our support team is always ready to help.

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Useful Info
  • Minimum Deposit ৳300
  • Minimum Withdrawal ৳500
  • Withdrawal Time 1–3 hours
  • Welcome Bonus 100%
  • Minimum bet ৳50
  • Support 24/7
Relevant page
Terms & Conditions Privacy Policy Responsible Gaming About Us Case Study
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